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Custom Items

Returns are accepted as a courtesy, not a legal obligation.

Condition Requirements

Returned mats must be:

• unused

• undamaged

• in original packaging

We may deny returns if these conditions are not met.

Customer Negligence

Returns will be rejected if damage results from:

• improper cleaning

• chemical exposure

• improper placement

• misuse

Inspection Requirement

Refunds are processed only after inspection.